F.A.Q.
Frequently asked questions
General information

PT. Monalisa Tunggal Jaya was established on 1980 operating in the business area of Design, Supply & Install for Professional Lighting and Sound System. We have also expanded our business to LED Visual & Automation to integrate the whole integration solution for complete solution to our client needs.

Ordering Information

Check Or Inquiry Us About What You Need. Contact Our Sales For Specific Quote. Got The Invoice From Us For What You Order. Pay Us And Notice Us For Confirm And Arrange Delivery.

Payment Method

We accept payment by CASH / Money Transfer / Bank Wire T/T To Company Account (Details Listing On Invoice)

Shipping & Delivery

We will send your order for JABODETABEK area within 24 – 48 hours upon orders payment confirmed. For outside area, we will arrange delivery with our lists of courier express that can handle to anywhere you are located.

Shipping & Delivery Cost

Check Or Enquiry Us about the Estimated Shipping Cost to your location with our friendly Sales teams. We can ensure the fastest and safest possible way to ship your goods without any  hassles.

Installation Guide

Our qualified talented technical staff will be able to assist any of your problems and will be able to guide you through deep training session at any location preferred. Please contact us for further information or Email to support@ptmtj.com

Manual Installation

For the ease of use and convenience, we can provide you with step-by-step procedure of manual D-I-Y installation and programs for easier D-I-Y installation procedure.

Schematic Drawing

Please kindly send us your project information and details, and we will be able to provide you with necessary schematic drawing and installation for trouble-free installation support.

After Sales Service

PT. MTJ ensures the best quality products provided we support with 2 Years Full Service & Spareparts Warranty for all AZTEC, MARTIN, ROBE, TECNARE, MACH Audio Systems. and 1 Years Full Service & Spareparts Warranty for all SOROT PRO, CELTO, HILL AUDIO products.

Service Center Location

Our Service Center Located at

Jl. Gajah Mada 156 W (Keagungan – No. 37), 11130
Please contact 021-6007069 / 6290170 for Service Appointment
Or Email Us through: support@ptmtj.com
VIDEO TUTORIAL

Coming Soon !

More videos

Payment

Ordering Information

Check Or Inquiry Us About What You Need. Contact Our Sales For Specific Quote. Got The Invoice From Us For What You Order. Pay Us And Notice Us For Confirm And Arrange Delivery.

Payment Method

We accept payment by CASH / Money Transfer / Bank Wire T/T To Company Account (Details Listing On Invoice)

Shipping & Delivery

We will send your order for JABODETABEK area within 24 – 48 hours upon orders payment confirmed. For outside area, we will arrange delivery with our lists of courier express that can handle to anywhere you are located.

Shipping & Delivery Cost

Check Or Enquiry Us about the Estimated Shipping Cost to your location with our friendly Sales teams. We can ensure the fastest and safest possible way to ship your goods without any  hassles.

Installation

Installation Guide

Our qualified talented technical staff will be able to assist any of your problems and will be able to guide you through deep training session at any location preferred. Please contact us for further information or Email to support@ptmtj.com

Manual Installation

For the ease of use and convenience, we can provide you with step-by-step procedure of manual D-I-Y installation and programs for easier D-I-Y installation procedure.

Schematic Drawing

Please kindly send us your project information and details, and we will be able to provide you with necessary schematic drawing and installation for trouble-free installation support.

Troubleshooting

After Sales Service

PT. MTJ ensures the best quality products provided we support with 2 Years Full Service & Spareparts Warranty for all AZTEC, MARTIN, ROBE, TECNARE, MACH Audio Systems. and 1 Years Full Service & Spareparts Warranty for all SOROT PRO, CELTO, HILL AUDIO products.

Service Center Location

Our Service Center Located at

Jl. Gajah Mada 156 W (Keagungan – No. 37), 11130
Please contact 021-6007069 / 6290170 for Service Appointment
Or Email Us through: support@ptmtj.com
VIDEO TUTORIAL

Coming Soon!

More videos